While we understand life happens and schedules shift, we hold your appointments just for you ask that if you must cancel or reschedule any appointment, you provide us with a minimum of 12-hour notice. This way, our team professionals will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list. We do, of course, understand that unavoidable issues come up, however a 50% charge will be initiated on your credit card of booking for last minute calls to reschedule or cancel your appointment and a full 100% charge will be processed on those clients that no showing completely.
Due to all the necessary changes to salon life, we have limited amounts of appointments available to service all of our customers. If last minute cancellations or ‘no shows’ become a habit, we regret to inform you that you may be asked to find another salon to service you.